Guidelines - KnowledgeTree Server

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• Support Home » Guidelines

Contents 1 Setup 1.1 Configuring SSL 1.2 Skinning 1.3 Backing Up and Restoring KnowledgeTree 1.4 Mounting a WebDAV drive 1.5 Customizing the company logo 1.6 Migrating KnowledgeTree from Windows to Linux 1.7 Migrating KnowledgeTree from Linux to Windows 1.8 Changing the URL after an upgrade to 3.7 in Windows 1.9 Changing the URL in Linux 1.10 Installing KnowledgeTree on Windows 2003 32-Bit using IIS 2 Dashboard 2.1 Question 3 Browse Documents 3.1 Question 4 DMS Administration 4.1 Question 5 Search 5.1 Question 6 Integration 6.1 Question 7 Maintenance 7.1 Recreating Admin User 7.2 Lucene memory allocation 7.3 Improving performance 7.4 Increasing maximum upload filesize 7.5 Generating debug log files 7.6 Generating apache log files 7.7 Generating lucene log files 7.8 Starting MySQL prompt

Setup

Configuring SSL

• Applies to version/s: Server 3.7

View instructions for setting up SSL.

Skinning

• Applies to version/s: Server 3.6.1

View instructions for changing the colour scheme of KnowledgeTree.

Backing Up and Restoring KnowledgeTree

• Applies to version/s: Server 3.7

View instructions

Mounting a WebDAV drive

• Applies to all versions

View instructions for mounting a WebDAV drive in Windows.

Customizing the company logo

• Applies to version/s: Server 3.6.1

View instructions for personalizing the company logo.

Migrating KnowledgeTree from Windows to Linux

• Applies to version/s: Server 3.5.4x, 3.6.1

View instructions for migrating your existing Windows install to Linux.

Migrating KnowledgeTree from Linux to Windows

• Applies to version/s: Server 3.5.4x, 3.6.1

View instructions for migrating your existing Linux install to Windows.

Changing the URL after an upgrade to 3.7 in Windows

• Applies to version/s: Server 3.7

View instructions for changing the newly created KnowledgeTree URL after an upgrade to 3.7 in Windows.

Changing the URL in Linux

• Applies to version/s: Server 3.7

View instructions for changing the KnowledgeTree URL in Linux.

Installing KnowledgeTree on Windows 2003 32-Bit using IIS

• Applies to version/s: Server 3.7

View instructions Installation of KnowledgeTree on Windows 2003 32-Bit using IIS

Dashboard

Question

• Answer

Browse Documents

Question

• Answer

DMS Administration

Question

• Answer

Search

Question

• Answer

Integration

Question

• Answer

Maintenance

Recreating Admin User

• Applies to version/s: Server 3.6.1

View instructions for recreating the local KnowledgeTree Admin user.

Lucene memory allocation

• Applies to version/s: Server 3.6.1

View instructions for changing the memory allocation of Lucene.

Improving performance

• Applies to version/s: Server 3.6.1

View steps that could potentially help improve performace.

Increasing maximum upload filesize

• Applies to version/s: Server 3.6.1

View instructions to increase the maxium filesize for uploads.

Generating debug log files

• Applies to version/s: Server 3.5.4a and later

View steps to generate debug log files that could be used to troubleshoot an issue.

Generating apache log files

• Applies to version/s: Server 3.5.4a and later

View steps to generate apache log files that could be used to troubleshoot an issue.

Generating lucene log files

• Applies to version/s: Server 3.5.4a and later

View steps to generate lucene log files that could be used to troubleshoot an issue.

Starting MySQL prompt

• Applies to all versions

View steps to start the MySQL prompt.