Known Issue - KnowledgeTree Indexer Fails with font not found error

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Description

The KnowledgeTree Indexer fails with to index Office documents if they contain fonts not available on the host operating system. As a result, these documents are not searchable.

Example of the error message which appears in Lucene.out:

14266782 [XML-RPC-0] ERROR com.knowledgetree.textextraction  - Text Extractor: Failed with message - TIKA-198: Illegal IOException from 
org.apache.tika.parser.microsoft.OfficeParser@e8eeca