Version 3.5.0

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Release Date: Version 3.5.0

24 October 2007 (new installs only; upgrade installers to follow)


Install Notes: Version 3.5.*

  • Platform Requirements: Version 3.5.*

Please ensure that your environment meets at least the minimum platform requirements.

Please note that KnowledgeTree 3.5 has moved to PHP 5 and no longer supports PHP 4.
  • Updated Source Only Install Instructions: Version 3.5.*

View the updated, step-by-step Source Only Install instructions: KnowledgeTree 3.5.* - Performing a Source Only Install


Documentation

Click here for the KnowledgeTree Manuals and Guides.


Download: Version 3.5.0

Click here to download KnowledgeTree Open Source 3.5.0

Please note: KnowledgeTree 3.5.* is currently only available for new installations - Upgrade 
Installers to follow.


Enhancements: Version 3.5.0 Open Source

Click here to see what's new in KnowledgeTree Open Source 3.5.0


Defect Repairs: Version 3.5.0 Open Source

Click here to view a full list of the changes in KnowledgeTree Open Source 3.5.0


Troubleshooting

Scheduler Must be Running for Indexing to Work - Affects Search


KnowledgeTree 3.5.* includes a built-in task scheduler. One of the scheduler’s tasks is to periodically index uploaded documents for the search to work. The scheduler is added as a script to your operating system’s scheduler (Windows Task Scheduler, or cron on Linux) during installation.

When the scheduler fails to run, indexing will not occur – documents that are not indexed are not included in Search. A dashlet on the Dashboard informs the KnowledgeTree administrator when the scheduler script was last run – if indexing is not occurring as scheduled, the administrator must check the operating system scheduler to verify that the KnowledgeTree scheduler is added and running.

This procedure enables the KnowledgeTree Scheduler:

1. Are you running ...

  • Windows? Restarting Windows after installing KnowledgeTree will enable the KnowledgeTree Scheduler.
  • Linux? Go to step 2.

2. Download the following files:

dmsctl.sh
schedulerTask.sh
recreateStackScripts.php

3. Shutdown your KnowledgeTree services ($ dmsctl.sh stop).

4. Backup and replace <KnowledgeTree Directory>\dmsctl.sh with the downloaded version.

5. Backup and replace <KnowledgeTree Directory>\bin\schedulerTask.sh with the downloaded version.

6. Copy recreateStackScripts.php into <KnowledgeTree Directory>\knowledgeTree\bin

7. Open the terminal.

8. Browse to <KnowledgeTree Directory>\knowledgeTree\bin

9. Enter the following command: ../../php/bin/php recreateStackScripts.php

10. Restart the KnowledgeTree services ($ dmsctl.sh start).

11. Login to KnowledgeTree, browse to Administration >> Miscellaneous >> Manage Task Scheduler

12. Click on "Run in next iteration" for each of the listed tasks.

13. Your documents should now be indexed automatically.



OpenOffice.org Service not starting up in Linux


The OpenOffice.org Service requires a running X session to start up correctly. If you are running a headless installation (i.e. No X installed/running) you may run the OpenOffice.org Service using XVFB. To start OpenOffice.org with XVFB, please do as follows:


1) Shutdown KnowledgeTree Services.

2) Open the following file in a text editor:

   \<KnowledgeTree Directory>\dmsctl.sh

3) Locate the following line:

   USEXVFB=0

4) Change the line to the following:

   USEXVFB=1

5) Save and exit the editor.

6) Start up KnowledgeTree Services.

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