Version 3.5.4

From KnowledgeTree Community

Release Date: 3.5.4

KnowledgeTree Server: 21 October 2008

Notes:
* This is a release of KnowledgeTree Commercial Edition, and KnowledgeTree Community Edition.
* The latest available KnowledgeTree Client Tools release is version 3.5.2c - Commercial Editions only

What's New

KnowledgeTree Server 3.5.4

KnowledgeTree 3.5.4 includes several new features, important code enhancements, and many resolved issues.

KnowledgeTree Drop Box - drag and drop documents and folders from your Microsoft Windows desktop straight into KnowledgeTree. For more information on installing and using KnowledgeTree Drop Box, see the KnowledgeTree Client Tools Guide, or view the KnowledgeTree Drop Box webcast on the KnowledgeTree website.

Shortcuts - add shortcuts to documents or folders. Commercial Edition Only

Ajax Property Preview - provides quick access to document properties (metadata) via a Property Preview icon in the Browse view.

Time-based Alerts - set up Alerts on documents, then receive an email and a dashboard notice when action is due on the document. Commercial Edition Only

Subscriptions to Folders and all Sub folders - receive email notification on any changes to folders or sub folders where you have set up a subscription.

Password Reset - KnowledgeTree sends you an email to verify and change or restore your Login password. This feature is provided through a plugin, and is disabled by default.

Browse by tag cloud

Email a one-time download link to external users

Professional Translations - Italian, German, and French

Easier System Configuration - view and configure settings that were previously changed in the config.ini file, through System Configuration, a new administrative section in KnowledgeTree's Web interface.

Refactoring
- Significant improvements to the Document Indexer
- Improved logging mechanism
- Modifications to the database schema to improve performance and simplify database management
- Enhanced stack packages
- Full support for FireFox 3, and Ubuntu 8.04

Bitrock Network Support - get KnowledgeTree new release information and security notifications delivered to your dashboard. Sign up for this service through the KnowledgeTree Installers and Upgrade Installer. For more information on the BitRock Network Service, go to http://bitrock.com/network/.

Downloading and Installing KnowledgeTree

System Requirements

Ensure that your environment meets at least the minimum system requirements.

Note: The requirements for the Source Only package differ from the stack installed systems. Check the   
KnowledgeTree website and the KnowledgeTree Installation Guide for the latest information (Community Edition only).

Upgrading

Upgrades of Beta and Release Candidates to Latest Stable Release are not supported.

Before you begin ...
- See the Upgrade Best Practice tips on the KnowledgeTree website.

- Remember to Backup your existing repository.

- Ensure that the MySQL process for KnowledgeTree is stopped before upgrading. On some systems, the Upgrade Installer is not automatically stopping the MySQL process.

- See these Important Upgrade Notes for KnowledgeTree.

- See the KnowledgeTree Installation and Upgrade Guide, available from the KnowledgeTree website.

Download Links

Notes:
* KnowledgeTree Commercial Edition customers receive an email with a direct link for this download.
* Registration is required on the download page for the Community Edition, and for the Commercial Trial. 
* Access the Commercial Trial at the Commercial Edition link above.  
* KnowledgeTree Community Edition may be installed in two ways: use the stack installers for Linux/Windows, 
  or use the Source Only installation. 
* If you need help with this download, please contact KnowledgeTree Sales.

Installing KnowledgeTree Commercial Edition

1. Download and install KnowledgeTree Commercial components:

KnowledgeTree Commercial On-premise Server
KnowledgeTree Client Tools for Windows (Note: Run setup.exe -i.e. not the msi file - on each client machine where you want to install KnowledgeTree Client Tools for Windows)
KnowledgeTree Commercial License (Premium/Plus/Basic, or Enterprise Trial)
KnowledgeTree Hot Folders (Beta) - optional

Notes:
* All components, except KnowledgeTree Hot Folders, are available on the Commercial Edition Download page. 
* The download for KnowledgeTree Hot Folders may be found here. The latest available version of KnowledgeTree Hot 
  Folders is Beta 1.0.2
* If you are not sure which license you need, Compare Products before purchasing a license, or 
  download the Enterprise Trial.
* Full download and installation / upgrade instructions are documented in the 
  KnowledgeTree Installation and Upgrade Guide. 
* Instructions for setting up your system are documented in the KnowledgeTree Administrator Manual. 
* Instructions for KnowledgeTree Hot Folders are documented in the KnowledgeTree Client Tools User Guide. 
* All KnowledgeTree documentation is available from the KnowledgeTree website. 
* For more information on installing KnowledgeTree, see also http://wiki.knowledgetree.com/Installing

2. Log in to KnowledgeTree’s Web interface to install your KnowledgeTree Commercial License.

Notes:
* KnowledgeTree’s Web interface Login page displays in your Web browser directly after you run the Server 
  Setup Wizard. 
* Use the following default credentials to log in the first time: username admin, and password admin

3. Configure a connection to KnowledgeTree through KnowledgeTree Client Tools for Windows, on each client machine where KnowledgeTree Client Tools is installed.

4. Set up KnowledgeTree for your organization.

The KnowledgeTree Administrator Manual includes a step-by-step guide to setting up your system.
Instructions for users are documented in the KnowledgeTree User Manual.

Installing KnowledgeTree Community Edition

Stack Install

1. Download and install KnowledgeTree Community Edition, using the stack installer.

2. Log in to KnowledgeTree's Web interface to set up KnowledgeTree for your organization.

Notes: 
* KnowledgeTree’s Web interface Login page displays in your Web browser directly after you run the Server Setup 
  Wizard. 
* Use the following default credentials to log in the first time: username admin, and password admin
* See the KnowledgeTree Installation and Upgrade Guide, and the KnowledgeTree Administrator Manual for full 
  instructions on installing and setting up your system.

Source Only Install

1. Download and install the KnowledgeTree Source Only package.

Note:
* Instructions for the manual install are documented in the 
  KnowledgeTree Installation and Upgrade Guide. 
* Instructions for setting up your system are documented in the KnowledgeTree Administrator Manual. 
* For more information on installing KnowledgeTree, see also http://wiki.knowledgetree.com/Installing

Known Issues

KnowledgeTree Server

KTS-3763 - A limitation of the Zip functionality outside of KnowledgeTree’s control prevents unzipping of archives that contain files or folders with any of the following characters in the file or folder name, and the zipped archive cannot be uploaded to KnowledgeTree. Also, although it is possible to bulk download content from KnowledgeTree, where these characters are in the file or folder names, Zip cannot unzip the archive on your local file system: ÃÄÅÁÁÂÄÆæàáäåãâăą ß ÊÉỄëéèėèêČčć¢ĐđğÍĺľíïìîĹĽ ŇñňÖỠỖÒÓỚóôöòðõøŔŕŠśšşŤťţ Ứ ÜÛÚÙüúûùųÝýÿŽżžçðþ) (related calls: 3762)

KTS-3762 - Characters that are disallowed on Windows causes Zip to fail. /\*<>|%+':" are stripped out of the document name when the document is Downloaded or Checked out with a Bulk Action (Any action that involves using the zip function) (related calls: 3763)

Translations - Where a phrase or word on a page on the KnowledgeTree interface has been updated after the translation was done, the page translation is disabled and the default language is displayed (i.e. English).

Indexing – when OpenOffice is not running, Indexing does not work. To resolve this issue, ensure that OpenOffice is running.

KTS-3620 - Uninstall on Vista

Some LDAP and Active Directory users cannot log in after upgrading [Details and Workaround]

Failed upgrade from 3.5.2c to 3.5.4 (database error) [Details and Workaround]

KnowledgeTree Tools not prompting for reasons [Details and Workaround]

KnowledgeTree Drop Box

Drop Documents vulnerability

A bug in the DropDocument Plugin may allow unprivileged users administrator access to KnowledgeTree. This issue occurs where the Administrator does not have read/write access to the /DroppedDocuments folder, causing a fatal error that affects the DropDocument Plugin. More details and a fix may be found here.

Defect Repairs

KnowledgeTree Server

For more information on the following issues, see the KnowledgeTree Issue Tracker. You will need to log in to view this information.

KTC-635: Ubuntu 8.04: unable to reach the upgrade server in upgrade from 3.5.3OSS to 3.5.4 Commercial.

KTC-633: Error when upgrading from 3.5.3 Commercial to 3.5.4 Comm on Windows Server 2003 64bit.

KTC-632: Error on upgrade from 352c CE to 354CE: 'Unable to bind to given port number'

KTC-631: Error occurs when upgrading from 3.5.3 OSS to 3.5.4 Comm on Windows Server 2003 64bit

KTC-630: Error occurs when upgrading from 3.5.3 OSS to 3.5.4 Comm on a Ubuntu 8

KTC-621: Deleting a folder causes the error: PEAR_Error::getSymbolicLinks()

KTC-620: Parse error on all upgrades to 3.5.4 Commercial

KTC-619: DB Error on upgrades to 3.5.4 Commercial failing from 3.4.6 OSS, 3.1bOSS-3.4.6OSS, 3.3.7OSS-3.4.6

KTC-618: DB error when upgrading 3.5.2c Commercial to 3.5.4 Commercial

KTC-616: Extended Transaction Information does not appear to be working as it should

KTC-614: 'Error running post install script' on upgrading from 3.5.2c Commercial to 3.5.3a Commercial.

KTC-613: Error occur when creating a link to a new RSS feed.

KTC-612: Corners of the Login Screen is square and not round.

KTC-608: Table Columns go way off the page to the right on Task Scheduler Management Page.

KTC-607: Commercial 3.5.3 Login page says: 'Access to this service is subject to the KnowledgeTreeLive Terms and Conditions of use'.

KTC-606: When saving dependencies a space is needed between the time and the day.

KTC-605: When creating alerts users get an error (DB error: no such table) and UI defects.

KTC-600: Error when connecting to a specific server via a remote conenction (http or SSL).

KTC-599: Tag information entered during an Edit via KTE R-Click > Properties action does not reflect in the KnowledgeTree DMS Web browser interface in the Tag Cloud dashlet on the Dashboard.

KTC-598: Text should wrap when the 'Administrator Mode' is expanded.

KTC-597: User unable to export shortcuts to a folder.

KTC-596: Names for the DroppedDocuments do not appear in the 'My Dropped documents dashlet' Dashlet.

KTC-595: User not allowed to copy a folder shortcut into a folder where he only has READ, WRITE and FOLDER DETAILS permissions.

KTC-594: When a shortcut is made to an XML, RTF, TXT or CSS file there is no indication that it is a shortcut after the process has completed.

KTC-592: Better default tooltip needed on mouse over than 'ACME Corporation'.

KTC-590: An immutable document can be checked out via the bulk checkout option.

KTC-588: The 'Storage Utilisation' dashlet does not appear on FF 3 on Vista.

KTC-587: The radio button doesn't work in the Alerts plugin.

KTC-586: Improve the mime icons for shortcuts.

KTC-582: UI defect on I.E 7 Windows XP and RedHat Linux.

KTC-579: Modify descriptive text and headings for alerts configuration page.

KTC-576: Plugins are incorrect after default full install.

KTC-529: Conflicting messages when attempting to checkout, cancel the checkout, Archive or Delete for a document via the KnowledgeTree web interface.

KTC-524: When Editing Fieldset Rules for Conditional Fieldset, clicking edit field displays incorrect control/dependent group, inconsistent with configured Field Ordering.

KTC-494: Error on the EULA on Linux upgrade installer.

KTC-476: Misaligned left alignment when listing all users on the Users page in the Admin section.

KTC-417: A license file (once uploaded) is seen as a binary file.

KTC-401: Moving a folder to itself returns success while it failed.

KTC-399: Bulk checkout: when you checkout an already checked out document you get an information alert that is not clear.

KTC-257: Characters appear wrong on the 'Dashboard' in the Tag Cloud dashlet when the the latter part of the test character string is entered into the field.